| Ordering items from Canada Drug Superstore |
 |
What do I need to know when I order?? |
| |
 |
For all orders:
- $5 Cancellation policy
Cancellation policy
Please be aware that there is a mandatory $5 cancellation fee if you cancel AFTER you complete your online purchase.
- Flat rate shipping offer applies only to orders under 1kg
Any orders over 1,000 grams will be charged the actual shipping cost, in any instance where the shipping is over 1,000 grams we will call you to let you know the actual shipping cost before we charge you for the shipping.
Please note that processing time may take a few days before we contact you by telephone.
- Please contact your charge company
Please contact your charge company and inform them that you are going to make an international online purchase, and a charge from Biosense Pharmacy will be coming. This is Visa & Master Card's new policy for out of country purchases. If you do not phone prior to our billing, your order could be delayed.
|
| |
|
↑ Go back to the top |
|
Help! I can't order with my credit card?? |
| |
|
Most common reason is your charge company (their information is printed on back of your credit card) blocks your order to prevent and protect you from international credit card fraud.
What to do?
Please contact your charge company and inform them that you are going to make an international online purchase.
If you still having a problem ordering online, please email : order@canadadrugsuperstore.com with an email title "International order".
|
| |
|
↑ Go back to the top |
| |
|
|
Are the prices here in US or Canadian Dollars? |
| |
|
All pricing on CanadaDrugSuperstore.com are in US Dollars.
|
| |
|
↑ Go back to the top |
| |
|
|
|
How much is tax? |
| |
|
There are NO TAX CHARGES on this web site.
|
| |
|
↑ Go back to the top |
| |
|
|
|
How much is shipping? |
| |
|
Please click here to go to the Shipping Information page.
|
| |
|
↑ Go back to the top |
| |
|
|
|
What countries do you ship to? |
| |
|
We currently ship to Internationally.
|
| |
|
↑ Go back to the top |
| |
|
|
|
How do I pay for my order? |
| |
|
We currently accept Visa and Mastercard. Please inform your charge company (phone number on the back your credit card) as soon as possible to let them know that you will be making an international online purchase.
|
| |
|
↑ Go back to the top |
| |
|
|
|
Can I take natural product substitutes with my prescription medications? |
| |
|
Do not mix prescription medication with herbal supplements used for the same purpose. Check for contraindications with your practitioner. Pregnant or nursing mothers must consult natural practitioners before using herbal supplements.
|
| |
|
↑ Go back to the top |
| |
|
|
| Policies |
| |
|
|
|
What is your return policy? |
| |
|
We will not provide any refunds after your order has been shipped unless there is a problem with the shipment or items.
Email us if you have any questions: order@CanadaDrugSuperstore.com
alternatively you can call us at: 1-604-595-1393 |
| |
|
↑ Go back to the top |
| |
|
|
|
What is your cancellation policy? |
| |
|
Cancellation policy
There is no cancellation fee if you cancel after you complete your online purchase. Please also note that you can not cancel any order AFTER we have shipped it from our store.
|
| |
|
↑ Go back to the top |
| |
|
|
| General Questions |
| |
|
|
|
What will the credit card charges show up as on my statement? |
| |
|
Charges will NOT show as CanadaDrugSuperstore.com. |
| |
|
↑ Go back to the top |
| |
|
|
|
Will you accept my insurance? |
| |
|
Unfortunately not at this time. We are located in Canada and because of this we cannot accept any foreign insurance. We will provide you with a proper receipt for insurance purposes. Your insurance company may or may not accept the receipts.
|
| |
|
↑ Go back to the top |
| |
|
|
|
What sort of quality control does Canada have for products? |
| |
|
The Canadian government has very strict requirements for the manufacturing of products in Canada. These requirements are very similar to the requirements found around the world. Some of the the products sold in Canada are actually manufactured in United States and repackaged for sale in Canada.
|
| |
|
↑ Go back to the top |
| |
|
|
|
Are all products available in Canada? |
| |
|
No. We do not have all products that are available around the world.
Fortunately, the majority of products are available in Canada.
|
| |
|
↑ Go back to the top |
| |
|
|
|
Are all products less expensive in Canada? |
| |
|
No. The majority are less expensive, but there are a few exceptions.
|
| |
|
↑ Go back to the top |
| |
|
|
|
Why is the price different from the last time I ordered? |
| |
|
Due to market fluctuations, prices of items may change from time to time.
|
| |
|
↑ Go back to the top |
Drugs we do not sell ) 
Acne & Facial Care
